Legal Information

939 — Terms & Conditions every member needs to know

Please read these Terms and Conditions carefully before using the 939 platform. This is a legally binding agreement between you and us that defines your rights and responsibilities when using the platform.

Last Updated: January 2026
Important
  • Available to users aged 18 and above only
  • Each person may open only one account.
  • Separate terms apply for bonuses
  • Using the platform constitutes acceptance of these terms

Key Policies at a Glance

Key highlights of 939's Terms and Conditions.

Account Register

Register with accurate information. Each user may hold only one account. Providing false information may result in account termination.

Deposits & Withdrawals

All transactions must be made via mobile banking or e-wallet. KYC verification is mandatory before withdrawals.

Bonuses & Promotions

Each bonus has its own wagering requirements. Please read the terms carefully on the Promotions page before claiming any bonus.

Security & Privacy

It is your responsibility to keep your account password secure. If you notice any suspicious activity, contact support immediately.

Prohibited Activities

Fraud, money laundering, and the use of bots are strictly prohibited. Any such activity will result in permanent account closure.

Responsible Gaming

939 is committed to player safety. Deposit limits and self-exclusion options are available at all times.

By registering or logging in to the 939 platform, you are considered to have accepted all of the Terms and Conditions below. If you do not agree, please refrain from using the platform.

1 General Terms

These Terms and Conditions apply to the use of the 939 platform (939.lt) and all its services. "939", "we", and "our" refer to the operating authority of this platform. "You" or "user" refers to any individual registered on or using the platform.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated on the platform. Continued use of the platform constitutes your acceptance of the updated terms.

These terms are governed by international gaming laws and applicable regulations. Any disputes will be resolved in accordance with the jurisdiction under which 939 is registered.

2 Account Register

To register at 939, you must provide accurate and truthful information. Providing false or misleading information may result in account suspension or permanent closure.

Registration Terms:

  • Each person is allowed to open only one account. If duplicate accounts are found, both will be closed.
  • The name, date of birth, and ID number provided at registration must be accurate and truthful.
  • Keep your account password strong and never share it with anyone.
  • Sharing your account with anyone else is prohibited.
  • The email address and phone number provided at registration must be active.

939 may request additional documents for identity verification at any time. Account activity may be restricted if the required documents are not provided.

3 Age Restriction

The 939 platform is strictly for users aged 18 and above. Registration and gaming by minors is completely prohibited.

If we find that a minor is using an account, that account will be immediately closed and all balances will be forfeited.

A national ID card, passport, or birth registration certificate is accepted for age verification. 939 reserves the right to initiate a verification process in any case of doubt.

4 Deposits & Payments

To make a deposit at 939, you must use one of the payment methods available on the platform. Currently, deposits can be made via mobile banking and e-wallet.

Deposit rules:

  • Deposits must be made from a payment method belonging to the account holder.
  • Deposits from third-party accounts are prohibited. Refunds may not be issued in such cases.
  • The minimum deposit amount is displayed on the platform and is subject to change.
  • Once a deposit is confirmed, it is generally credited to your account within a few minutes.
  • If delays occur due to technical reasons, please contact support.

939 does not charge any fees on deposits; however, your payment provider may apply their own charges.

5 Withdrawal Policy

Account verification (KYC) must be completed before making a withdrawal. Withdrawals will not be processed for unverified accounts.

Withdrawal conditions:

  • Withdrawals can only be made using the same method used for the original deposit.
  • Wagering requirements must be met before bonus balances can be withdrawn.
  • Withdrawals are typically processed within 1–3 business days.
  • Minimum and maximum withdrawal limits are set within the platform.
  • In cases of suspicious activity, withdrawals may be put on hold pending verification.

Large withdrawal amounts may require additional security verification, which can take up to 5 business days.

6 Bonuses & Offers

939 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

General bonus terms:

  • After claiming a bonus, a specified amount must be wagered (wagering requirement).
  • Bonus balances cannot be withdrawn before the wagering requirements are met.
  • Bonus validity is generally 7–30 days, though this may vary for specific offers.
  • Using the same promotion more than once is prohibited.
  • If bonus abuse is detected, the bonus and any associated winnings will be voided.
  • Some games may contribute at different rates toward bonus wagering.

939 reserves the right to modify, suspend, or cancel any bonus offer at any time. For more details, Promotions Page here.

7 Gaming Rules

All games on 939 are powered by third-party certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes.

  • Any disputes regarding game outcomes must be reported to support within 24 hours.
  • If a game is interrupted due to a technical issue, 939 will take steps to resolve it.
  • In live games, the dealer's decision is final.
  • In Sports Betting, bets are settled after the official results are published.
  • If your internet connection drops during a game, the result will be saved on the server.

8 Prohibited Activities

The following activities are strictly prohibited on the 939 platform and will result in serious action if detected:

  • Playing using bots, scripts, or automated software.
  • Intentionally exploiting game glitches or bugs.
  • Money laundering or transactions involving illegal funds.
  • Using multiple accounts to claim bonus offers.
  • Attempting to win games by colluding with other players.
  • Attempting to breach the platform's systems or security.
  • Operating an account under a false identity.

If a prohibited activity is confirmed, the account will be permanently closed, the balance forfeited, and legal action taken if necessary.

9 Account Closure & Suspension

939 reserves the right to suspend or permanently close any account for the following reasons:

  • Violation of these Terms and Conditions.
  • Failure to verify identity or providing false information.
  • Extended inactivity (generally more than 12 months).
  • At the player's own request.
  • Legal obligations or regulatory directives.

You can request account closure at any time by contacting our support team. Please withdraw your balance before the account is closed.

10 Limitation of Liability

939 is not liable for the following:

  • Game losses due to internet disconnection.
  • Delays or errors caused by third-party payment systems.
  • Account compromise due to the user's own negligence.
  • Temporary service disruptions caused by unexpected technical issues.

939 is not responsible for any financial losses resulting from gaming. Gaming always carries financial risk — only bet what you can afford to lose.

11 Privacy & Data Protection

939 is committed to protecting your personal information. To learn how we collect, store, and use your data, please review our Privacy Policyfor full details.

  • Your information is never sold to third parties.
  • Your information is not shared except where required by law.
  • All data is protected with SSL encryption.

12 Changes & Updates

939 may update these Terms and Conditions at any time. A notice will be posted on the platform for significant changes. Please check this page regularly.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. If you have any questions, please contact our support team.

For any questions, reach us at [email protected] — our team is always ready to help in Bangla.

Frequently Asked Questions

No. Each person may only open one account at 939. If multiple accounts are found, all of them will be closed and balances may be forfeited.

Wagering requirements mean you must bet the bonus amount a specified number of times. For example, a bonus of 100 BDT with a 20x wagering requirement means you need to place 2,000 BDT in bets before you can withdraw.

Withdrawals are typically processed within 1–3 business days. However, larger amounts or cases requiring additional verification may take up to 5 business days.

To close your account, contact our support team via live chat or email. Make sure to withdraw your balance before the account is closed.

Yes. 939 publishes all terms and conditions in Bangla with Bangladeshi players in mind. For further questions, feel free to reach out to support in Bangla.

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